Cygnet  Advocacy Case Management System

Cygnet is a product of:  Building Block Computer Services Ltd.

Suite 213A, Business First, Davyfield Road, Blackburn, BB1 2QY

01254 676665

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Testimonials

"The system management area makes it easy to customise all the menus so that Cygnet uses our terminology, and it also gives a great deal of flexibility when setting user permissions to projects and client records.  I would be happy to recommend the system to other organisations."

Deputy Director - VITAL

"We have recently been awarded new client and group advocacy projects and the system’s project set-up and user management facilities allowed us to add these new funding streams and start work straight away. Being able to amend work activity types, issues, referral sources and other system areas gives the system flexibility to be used for any type of client based or group advocacy work."

Service Manager - Derbyshire Mind

"... we have some quite complex reporting requirements for our advocacy projects which Cygnet deals with effortlessly, combining all the different elements into one final Excel spreadsheet. We are extremely happy with the system and the relationship we have with Building Block Computer Services, who have provided an excellent level of customer service throughout."

Chief Officer - SWAN Advocacy, Wiltshire and Somerset

“Having switched to using Cygnet we have been very impressed by the performance of the system. Building Block are obviously knowledgeable in their field, as data entry and time recording is presented in user friendly screens that support all the different types of advocacy that we supply. Added to this, they also have a good understanding of the advocacy processes which allowed for effective training and an understanding of our monitoring needs during the installation stage of the project.

Advocacy Centre Manager - Advocacy Centre North, Newcastle

"Cygnet was installed without hassle which included migrating data from our existing system. This was followed by an excellent training day that allowed my staff to start work immediately.  Cygnet is very intuitive to use and has made recording my advocacy case notes a breeze.  Building Block Computer Services are a very client focused company, with any support requests instantly dealt with, and I would have no hesitation in recommending Cygnet to other advocacy organisations."

Service Manager - Services for Empowerment and Advocacy, Nottingham

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